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Prices and features checked against official pages: October 2026.
Quick Answer
On the day someone leaves, remove their access in the password manager first, then change the passwords for every login they could see. In NordPass Business, an Owner or Admin can delete or suspend the member, and an Owner can transfer the deleted member’s items to another person.
See NordPass plans for small teams
The NordPass Business plans page states a 14-day free Business trial with no credit card required.
Why Are Shared Logins a Problem When Someone Leaves?
Removing a person from the tool does not change what they already know. Anyone who had a shared password can still use it if the password stays the same. A small team with no IT person needs a short, repeatable list.
What Does “Solved” Look Like on a Leaver’s Last Day?
The person has no access in the password manager, every shared login they could see has a new password, and no item that the team needs left with them.
What Does an Offboarding Routine Need?
- A list of every login the person could reach.
- A way to remove their access in one place.
- A way to keep the items that the team needs.
- New passwords for logins they could see.
- A named person who does all of this.
How Do You Handle Shared Logins on a Leaver’s Last Day?
- List what they could see. Check the shared items and folders they belong to.
- Remove or suspend the member. In the NordPass Business admin panel, go to Members, open the three-dot menu and choose Delete or Suspend. Only an Owner or Admin can do this, and an Owner must be demoted first.
- Transfer the items you need. NordPass lets an Owner move a deleted member’s items to another person under Members, then Deleted, then Transfer.
- Change the passwords. Do this in each tool, starting with the most sensitive.
- Record it. Note the date, what you changed, and who did it.
How Does NordPass Cover Each Part of This?
| Need | How NordPass handles it |
|---|---|
| Remove access in one place | Owners and Admins can delete or suspend a member; suspended members can be reactivated. |
| Keep needed items | Owners can transfer a deleted member’s items; they land in a folder named “Transferred” with the date in the new owner’s vault. Shared folders transfer unchanged. |
| Limits | Members with more than 2,100 items cannot be transferred. Items not acted on are automatically deleted after 730 days. |
| Change passwords | Not handled by NordPass; do it in each tool. |
| Who has access | Item owners can revoke access to a shared item. Sharing Hub, which shows who has access to shared folders, is listed for Enterprise. |
The Items Transfer help article applies to NordPass Business organizations, and the help page on removing a member does not list plan requirements, so confirm whether your plan offers item transfer and item-owner revocation before relying on them.
How Much Does NordPass Cost for a Small Team?
On the 2-year plan shown on the NordPass Business page, Business costs $3.59 per user per month with a five-user minimum, so five people is 5 × $3.59 = $17.95 per month before VAT.
When Isn’t This Enough?
- Logins live outside the password manager. Anything saved in a browser or a notes app needs the same review.
- You use single sign-on elsewhere. Your identity provider is where the person should be removed first.
- The person kept recovery codes. Check accounts for recovery email addresses and phone numbers.
FAQ
Short answers to the questions that come up on a departure day.
Does removing a member change the shared passwords?
No. The NordPass pages we checked do not say passwords change. Change them in each tool.
Can I keep a leaver’s items?
An Owner can transfer a deleted member’s items, within the limits above.
What if the leaver was an Owner?
The help page says an Owner must be demoted before removal.
What if I suspend instead of delete?
Suspending is an alternative, and a suspended member can be reactivated.
Summary
Remove access first, transfer what the team needs, then change the passwords the person could see. A short written routine makes the next departure routine.
Next step: See NordPass plans for small teams and write your leaver checklist before the next departure.
Product features, plan limits, and prices change. Check NordPass’s official pages before you buy.
